How do I place an order?

Simply choose your items from the dropdown menu on the product page and click the "Add to cart" or "Buy now" buttons, then follow the steps to complete your order. We'll start working on it and send you a confirmation email when your package ships.

Which payment methods do you accept?

We accept Visa and Mastercard credit cards. You can also pay with Paypal.

To pay with an Aurore card, Bank card, Maestro, or another debit card, you have to choose PayPal for your payment. You just have to select "Buy with Paypal" on the checkout page. You'll then be able to select "Pay by Visa credit or debit card" on the following page. Then, you enter your country, and in type of card, you'll be able to select your card.

How can I check the status of my order?

Once your order has been made, it's sent to you as quickly as possible to one of our fulfillment centers, where it'll be mailed to you.
Shipping times based on your location are available below.

When will I receive my order?

United States, Canada : 6 to 15 business days
France, Belgium, Switzerland: 6 to 20 business days
European Union (besides France and Belgium, see above) : 10 to 20 business days

Can I request a refund if I'm unsatisfied?

If you are not satisfied with your purchase, you may contact us within 14 days of receipt of your item to request a refund. We will not ask you any questions. Your happiness is our priority. However, please ensure that the product is unused, undamaged and in the same condition as you received it, in its original packaging. See our refund policy

Why buy from you?

We take great care over which products to sell.
They must be innovative and very high quality.
Our items are tested and approved by our service.
We're fans and we do everything to help you discover and enjoy our items!

Some extra reasons to become a customer:

100% secure online ordering
 Best value for money
New and innovative products
Competent and professional customer support
Thousands of satisfied customers
 Money back guarantee
All items are in stock and ready to be shipped 
 Share of the proceeds donated to the international assocation Save The Children